System News
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Articles for the keywords: Sun Ray
01 Aug 2013 Sun Ray Hardware Last Order Dates [32051]
Extension of Premier Support for Desktop Virtualization Software

Adam Hawley writes, "In light of the recent announcement to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments. The following updates clarify some of these commonly asked questions..."
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15 Jul 2013 New feature development for SunRay Software and Hardware, VDI, OVDC Ended [31865]
Oracle Desktop Virtualization Products Update

Monica Kumar writes, "In an effort to more tightly align Oracle's future desktop virtualization portfolio investments with Oracle Corporation's overall core business strategy, we have ended new feature development for Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus).

Customer support and the renewal of support contracts for these products will continue uninterrupted. Customers can continue to purchase new licenses. Exact time-frames for a last order date for Oracle Sun Ray client devices will be announced shortly.

Going forward, Oracle's desktop portfolio investments will be focused on continued development and new enhancements to both Oracle Secure Global Desktop and Oracle VM VirtualBox software."
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31 May 2013 Reduce IT Help Desk calls when using Oracle VDI [31194]
Average cost of a help desk call is $25

Jaap, an Oracle VDI Desktop Virtualization specialist, writes in a recent blog post, "After a relaxing holiday you turn on your Sun Ray or launch your OVDC application to connect to your virtual desktop in the data center. But then it happens, your holiday was so relaxed that you forgot your password and you are forced to pick-up the phone and call the IT Help Desk to ask the SysAdmin to reset your password.

With the introduction of complex password requirements, this is not an unusual scenario. IT staff is often burdened with resolving these calls, resulting in an increased administrative load for the IT department. At the same moment, the end user loses valuable work time because he is locked out of the network temporarily and unable to work.

With an average of 5% of the users who forgot their passwords after the holidays and an average cost of US $25 per help desk call, this can cost an organisation with 10.000 users around US $12.500 per two or three days when the holidays are over.

How can we solve this? ..."
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22 Apr 2013 Articles on the Release of Oracle VDI 3.5 [30534]
Online Anthology for German and English Readers

Matthias Muller-Prove has compiled a list of articles on the Oracle Virtual Desktop Infrastructure 3.5 release. Here are just some:

  • New Oracle VDI and Oracle Sun Ray Software releases by Wim Coekaerts
  • What's New in Oracle VDI 3.5? by Andy Hall
  • Brand new VDI and Sun Ray Software releases! by Chris Kawalek
  • Oracle Desktop Virtualisation Information and Documentation Links by Daniel Cifuentes
  • Umfangreiches neues Oracle VDI 3.5 und Sun Ray 5.4 Release von Rolf-Per Thulin
  • Oracle Virtual Desktop Infrastructure und Sun Ray Software mit Plugin für Enterprise Manager 12c von der DOAG
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22 Apr 2013 Sun Ray Software 5.4: New for Trusted Extensions [30526]
Offers Full Support for Oracle Solaris 11.1

In an oracle.com post Glenn Faden reports that Oracle has announced the availability of Sun Ray Software 5.4, which fully supports Oracle Solaris 11.1 including the Trusted Extensions features. The Oracle Data Sheet for the Sun Ray Software has a summary of the supported platforms on page 3, he writes, and there's a well-documented section in the Administration Guide entitled Configuring Oracle Solaris 11 Trusted Extensions. All the multilevel desktop features are supported including per-workspace authentication and device allocation for Pulse Audio.
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