"With so much data streaming real-time from network logs, vulnerability managers, infrastructure monitoring tools, and security appliances across the enterprise, sometimes one of the most difficult first steps IT risk managers must make in developing a security metrics program is indexing that data into a set of consistent risk scoring that makes sense in the board room..."
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The just-announced Oracle Social Relationship Management (SRM) solution is the industry’s first unified, end-to-end social management solution for the enterprise. Oracle SRM fully integrates organically-developed Oracle products with Vitrue, Collective Intellect, and Involver solutions and combines social marketing, engagement and monitoring into a complete platform that allows enterprises to seamlessly listen, create and publish content, engage customers and analyze interactions across multiple social channels in real-time. By integrating the full spectrum of social activities and analysis in a single platform, the solution eliminates the inconsistency, duplication and delays of ‘social silos’ to enable users to create, measure, and consistently deliver more rewarding customer experiences.
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"Though the cloud offers IT departments an amazing list of benefits, they are still technology platforms, managed by imperfect human beings. As a result, they are just as potentially error-prone as internal systems. Recent outages remind us all that, in practice, big IT offers only limited improvement in reliability, and in many cases may increase the effects of small human failures. The basic IT tasks of planning, careful change management and continuous monitoring must be universal. It seems even the big guys have had trouble..."
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