Sun StorEdgeTM Remote Response Spectrum Instant Upgrade Program
allows buyers to receive 3 years of Sun SpectrumSM Instant Upgrade
(SIU) Gold 7 by 24 or Platinum support and only pay for 2 years. Just
activate the Sun StorEdgeTM Remote Response (SSRR) Service on Sun
StorEdgeTM 6300 systems or Sun StorEdgeTM 6900 systems to take
advantage of this offer.
With a service call to the Customer Care Center requesting SSRR
activation, validation will occur for discounted pricing on the SSRR
program. Customers will be required to provide SSRR activation
information to the Sun remote activating engineer, who will explain
analog phone line and modem requirements.
The SSRR program is a premium remote service, offering faster reaction
times, improved system's availability on SSRR supported systems and 24
hour access to Sun's storage experts. With this program, customers
receive proactive monitoring, early detection of component or system
anomalies, faster response and reaction to alerts and alarms, remote
diagnosis and repair, increased system availability, minimized downtime
and an overall reduced cost of ownership.
This global promotion ends October 29, 2004, and is available at all
locations where Sun StorEdge 6300 systems and Sun StorEdge 6900 systems
are sold and SSRR can be activated.