When the New York City Department of Finance (DOF), City Registers Office faced the formidable challenge of automating its system of personal property records, managers turned to BearingPoint, FileNet and Sun Microsystems for solutions. The Office had been storing more than 60 million images of property documents for New York City's four counties on a 20-year-old mainframe and microfilm system (including handwritten ledgers).

"DOF required a large-scale, highly automated property records solution to scan, process, store, and retrieve real and personal property records and process related filing fees and taxes. We had very limited search and print capabilities, and cumbersome methods for storing and retrieving data, which introduced intolerable delays in maintaining an accurate and up to date archive," said Herb Stratton, Chief, Office of Technology Solutions, DOF. "We needed a solution that would better meet the public's needs, control escalating occupancy and operating costs, and ensure our position as a global city in the 21st-century paperless world."

BearingPoint developed the Automated City Register Information System (ACRIS) in response to the challenge, a system that provides online document imaging and management, that scans, processes, stores and retrieves all current and future real and personal property records dating back to 1966. ACRIS will accommodate over 7,000 daily users (250 of them simultaneous), which is ten times the predicted transaction load. In its final form, ACRIS includes five functions: System Management, Application Management, Data Management, Disaster Recovery and Help Desk.

ACRIS relies on the SunTM Open Net Environment (Sun ONE), including the SolarisTM Operating System (Solaris OS), Sun FireTM servers and Sun StorEdgeTM arrays. ACRIS also incorporates FileNet's eProcess Services business process management software and its Image Services software solution for enterprise content management.

Launched in January 2003 and now fully operational, ACRIS is accessible online 24 hours a day, seven days a week; indices are now searchable in seconds rather than the 20-30 minutes searches used to require; and the property taxes and fees payable to New York City can be calculated online. Within the first three months of launch, ACRIS was maintaining a 100 percent average uptime for the three contracted priority service levels. [...read more...]

fullsource

From the latest issue:

Recent Blog Entries as of March 22, 2010, 7:46 am
Oracle Works to Assuage the Anxieties of Its Customers SysAdmin News Bites Oracle Enterprise Manager Ops Center Released Suits and Their Countersuits A More Direct Channel Model Planned for Oracle-Sun	The Importance of Information Storage and Management Sun POJO Service Engine User's Guide Sun Storage 7000 2010.Q1 Quality and Features PSA Deploys GlassFish in the Manufacture of Peugeot, Citroën Vehicles Running VirtualBox VMs as Services in Windows
Blog RSS Feed