The SunToneSM Initiative is introducing a new SunTone Service Delivery Specification, consulting services, Reference Architectures and certification to enterprises. The SunTone Certified brand enables customers to identify high quality service offerings and deploy them with confidence.

The new SunTone Service Delivery Specification 2.0 provides industry-developed best practices, processes and procedures for deploying and managing higher quality end-to-end service delivery, from the network to the infrastructure, to the application service delivery. Processes and methodologies in the new specification assess and validate service delivery architecture and implementation. There are also enhanced security management methodologies. For more on the specification, see article number 8916 in this issue of the news magazine.

The technical consulting services being offered are designed to help enterprises close the gaps between the existing IT architectures and operations management and the stringent requirements defined by the SunTone Initiative. Assessments will include analysis of existing architectures, operational processes and staff skill levels, and recommendations of remedial actions needed to meet SunTone standards.

Sun's Reference Architectures are built to SunTone quality standards and deliver pre-designed, tested, tuned and documented proof-of-concept solution implementations that meet specific business needs, saving time and lowering the risk associated with architectural decisions and implementations. Reference Architectures are available for customers to test their solution before purchase in Sun's iForceSM Solution Centers or through the SunSM Customer Ready Systems program.

SunTone additionally offers a portfolio of over 130 SunTone Certified Applications available worldwide from Sun's iForce partners. Enterprises can select high quality, pre-qualified applications that are designed to operate within the networked service environment.

Some of the first companies to achieve SunTone Certification for their datacenter services are Hershey Foods Corporation and Siemens Business Services.

"Achieving SunTone certification provides us and our internal customers with the validation that we are truly running a world-class data center," says George Davis, VP and CIO Hershey Foods.

The SunTone Initiative provides best practices and processes designed to enable enterprise IT environments to architect, implement and manage higher quality networked services by improving the competency, efficiency and effectiveness of operations, staffing and service management. SunTone can help customers lower total cost of ownership, reduce complexity and drive datacenter management efficiencies. To date, more than 150 SP services have achieved SunTone certification. [...read more...]

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