There is an Update Release process for Solstice BackupTM Software
that provides a cost-effective solution to allow customers to update
their Solstice Backup Software installation to the 6.1 release. Older versions
of Solstice Backup Software are being removed from the price list.
The update release kits include a Solstice Backup 6.1 Software media kit
along with the update enabler. Together these items are used to activate
installation of the 6.1 version of all components in place of the
older version. The update process does not add components or licenses.
In some cases new licenses will have to be applied to maintain full
support or coverage. Solstice Backup Software is targeted at professional
IT operations staff that handle the backup, restore and disaster
recovery tasks for customers.
- Server controlled backups and restore provide centralized
- Multi-platform client support allows same software for varied
- LAN-less Storage Node backups provide faster backups to
directly attached tapes
The server platforms supported include Sun EnterpriseTM 10000
Servers, Sun UltraTM Workstations, Sun BladeTM 100 and Sun Blade 1000
Servers, and Sun FireTM 3800 Servers and higher servers.
The Sun storage disks and arrays supported include Sun StorEdgeTM T3
Arrays and Sun StorEdge A7000 Arrays. The Sun tape libraries
supported include Sun StorEdgeTM L700 Tape Libraries and Sun StorEdge
L9 Tape Libraries.
Workgroup, Network and Power Editions of Solstice Backup 6.0
Software, as well as Network and Power Edition Storage Nodes are
supported on SolarisTM Operating Environment (Solaris OE) version 2.6, 7 and
Support contracts from Sun are still recommended. These
contracts offer much more than just an update including:
- Unlimited tech support during coverage hours and live call transfer
- Expert assistance from Sun's experienced support engineers
- 24x7 access to SunSolveSM, Sun's technical knowledge database
- Software updates and patches
- Remote diagnostics to speed problem resolution
- International service coverage
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