Sun delivered an iForceSM portal solution for service providers (SPs) based on the SunTM Open Net Environment (Sun ONE) architecture. Sun created the open solution with Telus of Canada as a framework that SPs can use to build a portal that serves as a central information repository for customers, partners, suppliers, and employees. The portal solution is based on the iPlanetTM Portal Server, other core applications from the Sun ONE platform, and products from Sun technology partners.

"The iForce portal solution for service providers provides an advanced, integratable, Web-based architecture and methodology that SPs can quickly turn into customized portal solutions for their end users in multiple vertical markets," said Reed Hornberger, vice president of Horizontal Solutions at Sun.

The Telus Solution

The portal integrates multiple data-sources and applications from iForce Partners such as Oracle, Siebel, BEA, JDEdwards, and SAP. Working with Telus, Sun designed a portal solution that is flexible and can be rapidly adapted from one industry to the next and scalable to meet changing business needs. Currently, Telus builds its solution on top of the Sun ONE architecture to deliver insurance and financial services, including claims processing, call center, and CRM functions, all through a single portal.

iForce Solutions are an important part of Sun's iForce Initiative designed to help customers to speed time-to-deployment and reduce risk. iForce Ready Centers worldwide provide customers with a collaborative environment to build customer proof-of-concept demonstrations that tailor iForce Solutions to meet their unique environments and leverage the expertise of Sun, Sun Professional ServicesSM and the iForce partner community.

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