Sun delivered an iForceSM portal solution for service providers (SPs)
based on the SunTM Open Net Environment (Sun ONE) architecture. Sun
created the open solution with Telus of Canada as a framework that SPs
can use to build a portal that serves as a central information
repository for customers, partners, suppliers, and employees. The
portal solution is based on the iPlanetTM Portal Server, other core
applications from the Sun ONE platform, and products from Sun
"The iForce portal solution for service providers provides an advanced,
integratable, Web-based architecture and methodology that SPs can
quickly turn into customized portal solutions for their end users in
multiple vertical markets," said Reed Hornberger, vice president of
Horizontal Solutions at Sun.
The Telus Solution
The portal integrates multiple data-sources and applications from
iForce Partners such as Oracle, Siebel, BEA, JDEdwards, and SAP.
Working with Telus, Sun designed a portal solution that is flexible and
can be rapidly adapted from one industry to the next and scalable to
meet changing business needs. Currently, Telus builds its solution on
top of the Sun ONE architecture to deliver insurance and financial
services, including claims processing, call center, and CRM functions,
all through a single portal.
iForce Solutions are an important part of Sun's iForce Initiative
designed to help customers to speed time-to-deployment and reduce risk.
iForce Ready Centers worldwide provide customers with a
collaborative environment to build customer proof-of-concept
demonstrations that tailor iForce Solutions to meet their unique
environments and leverage the expertise of Sun, Sun Professional
ServicesSM and the iForce partner community.
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