The How-To .Com Executive Perspective by Mark Bauhaus urges companies to evaluate their entire business and design applications for the multiple devices, varied data feeds, and changing contexts that represent the future of the Internet.

Advantages of dot-comming a business are offering more value to users who can access the systems from any location, at any time, and to connect new and older Internet-based IT systems for centralized, shared information, lower costs, maximum flexibility, and continuous, real-time operations.

Bauhaus discusses how General Electric (GE) and Sun have networked every function. He also explains how the Net can be used for more than just a retail function. Customers can make inquiries and get status updates. Customer portals can foster customer loyalty, enhance customer service with product information and price quotes, and collect customer information.

The Net can also save money when it is used for internal operations. Business data can be made available in real time to employees, help decision making, and foster cross-function integration and new, improved processes.

There is more on extending the value chain into networked supply and distribution and how Sun and GE are saving money while increasing productivity.

http://www.sun.com/service/about/features/dot-comvaluechain.html [...read more...]

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