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World-Class IT Organizations Deliver Greater ROI (Slideshow)
CIO Insight, August 3th, 2017
August 3, 2017,
Volume 234, Issue 1

"World-class IT organizations are significantly boosting the bottom-line performance of their companies, according to recent research from the Hackett Group. The accompanying report, "Beyond World-Class Service: IT's Digital Capability Imperative," defines "world class" as technology departments that excel at more than 100 metrics, including those related to efficiency, effectiveness, automated functions and project completion rates..."

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