Data Center Knowledge, August 2nd, 2017 August 2, 2017,
Volume 234, Issue 1
"Ask line-of-business executives (LOBs) what IT people really do, and you might get a blank stare. Sure, they troubleshoot email and website problems, but herein lies the rub. Tech workers only seem to jump into action whenever their technology breaks. We've always known about this perception problem, but it's bigger than most people think..."