"While nearly all IT and business decision-makers believe automation plays a critical role in ongoing digital transformation efforts, most admit that they haven't made enough progress in this area, according to a recent survey from Infosys," opines Dennis McCafferty in CIO Insight.
"The resulting report, "Human Amplification in the Enterprise: Automation. Innovation. Learning," indicates that liberating employees from mundane tasks allows more opportunity for experimentation and innovation. Increased automation would encourage this, as would greater deployment of artificial intelligence (AI)..."
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