CIO Insight, May 9th 2017 May 9, 2017,
Volume 231, Issue 2
"A new study on workplace productivity and communications technology finds that today's workers communicate inefficiently, and that ends up wasting money for their employers. The study, '2017 Workplace Productivity and Communications Technology,' also found that workers spend three hours daily communicating during phone calls and face-to-face meetings. The yearly impact and productivity losses are costing companies an average of $11,000 per employee..."