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Apr 25th, 2016 — May 1st, 2016 Generate the Custom HTML Email for this Issue
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Volume 218, Issue 4 << Previous Issue | Next Issue >>
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Oracle News
Oracle Launches Latest Oracle Field Service Cloud Offering to Power a Completely Connected Customer Service Experience
New field service capabilities can improve customer satisfaction and response times, while reducing service delivery costs
Oracle announced a comprehensive new release of Oracle Field Service Cloud, formerly known as TOA Technologies. The latest release, which is part of Oracle's end-to-end cloud customer service offering, delivers extensive new field service enhancements focused on mobility, ease of use, and connecting contact center agents delivering service via the phone, email, and chat to field technicians providing in person support. Field service is a customer service cornerstone for brands spanning a number of industries - including telecommunications, utilities, high tech and manufacturing.
Oracle Buys Textura
Adds Leading Construction Contracts and Payment Management Cloud Services to the Oracle Engineering and Construction Industry Cloud Platform
Oracle announced that it has entered into a definitive agreement to acquire Textura, a leading provider of construction contracts and payment management cloud services for $26.00 per share in cash. The transaction is valued at approximately $663 million, net of Textura's cash.

Textura's cloud services process $3.4 billion in payments for over 6,000 projects each month, helping keep projects on time and under budget while reducing risk for developers, contractors and subcontractors. Textura offers its cloud services in a consumption model preferred by the engineering and construction industry whereby the companies involved pay based on project activity. Further, usage of Textura's cloud services creates a network effect that benefits all participants as more than 85,000 general and subcontractors are connected to the platform.

Oracle Celebrates 10th Anniversary of Markie Awards
The 2016 Markie Awards represent Oracle Marketing Cloud's biggest award campaign in history with 350 submissions highlighting modern marketing success
To promote best practices and celebrate the accomplishments of modern marketers around the world, Oracle has announced the winners of the 2016 Markie Awards. Celebrating its 10th anniversary, the annual Markie Awards recognize the top companies and leaders for creative, innovative, and effective modern marketing campaigns that delivered increased engagement, conversation and ROI. Past winners include notable companies such as The Dow Chemical Company, Intel, Marriott Rewards, DocuSign, Twitter and Rockwell Automation.
Oracle Marketing Cloud Helps Simplify Data-Driven Marketing
New innovations and integrations help direct-to-consumer marketers personalize the customer experience and optimize marketing spend
Extending its commitment to help consumer marketers target, convert and retain their ideal customers, Oracle has introduced new innovations and integrations for the Oracle Marketing Cloud. The latest additions empower marketers to use differentiated audience data for targeting on their paid media, orchestrate cross-channel interactions and further optimize the customer experience.

Marketers can now improve the customer experience through a new direct integration between Oracle Maxymiser and Oracle Responsys applications. The integration enables marketers to orchestrate Oracle Maxymiser-delivered messaging on a website in conjunction with messaging in email, SMS, MMS, push messaging, in-app messaging and display advertising. In addition, Oracle Maxymiser is now fully integrated with the Oracle Data Management Platform. The integration empowers marketers to tap into first, second and third party data and use it for audience testing and optimization initiatives.

Oracle Marketing Cloud Helps Marketers Reduce Sales Cycles and Improve Conversion Rates
Innovative new platform enables business-to-business marketers to scale and optimize account-based marketing programs
Oracle announced new account-based marketing capabilities within the Oracle Marketing Cloud that help business-to-business (B2B) marketers increase lead generation, reduce sales cycles and improve conversion rates. By supporting the entire B2B buyers' journey from acquisition and prospecting to closing new business, the new Oracle Marketing Cloud Account-Based Marketing capabilities enable B2B marketers to optimize targeting on paid media, more effectively engage target prospects and simplify data management and integration.
Oracle Helps Organizations Personalize the Customer Experience
New innovations within Oracle Customer Experience Cloud Suite help organizations create consistent and personalized experiences across all channels and devices
To help organizations deliver a consistent and personalized customer experience across all channels, touch points and interactions, Oracle today introduced a series of new innovations within the Oracle Customer Experience (CX) Cloud Suite. The latest additions help organizations embrace modern customer experience best practices across sales, commerce, customer service and marketing through enhancements to Oracle Sales Cloud, Oracle Commerce Cloud, Oracle Service Cloud and Oracle Marketing Cloud.
Louisville Water Company Overhauls Aging Systems to Drive Comprehensive Customer Experience Strategy with Oracle Solutions
Oracle Utilities solutions enable utility to cut billing process by more than 80 percent
Today's customers live in a universe tailored to their unique needs and wants. They require instant, digital gratification and organizations - regardless of industry - are challenged to shift strategies to accommodate these requests. Louisville Water Company (Louisville Water), which provides drinking water to more than 850,000 people in Louisville, Ky., recognized this need and turned to Oracle to help meet its growing customer expectations.

Like many utilities, Louisville Water relied on aging systems to manage its customer care and fieldwork activities with limited to no customer self-service capabilities. The utility, known throughout the industry for its high-quality water and engineering innovation, saw an opportunity to increase its customer satisfaction and drive its competitive advantage. Louisville Water worked with Oracle Utilities Professional Services to transform its business leveraging Oracle Utilities Customer Care and Billing, Oracle Utilities Mobile Workforce Management, and Oracle Utilities Customer Self Service.

General Motors Steps Up Pace Of Its Tech Innovation
By Rob Preston
Rob Preston writes, "General Motors CEO Mary Barra and the company's senior management team traveled to Silicon Valley last year to meet with the executives and/or tour the facilities of a handful of top technology companies, including Oracle, Apple, Google, and Cisco. They also sat down with a variety of venture capitalists at Kleiner Perkins headquarters, as well as Stanford professors who are leading programs ranging from the design of future cars to organizational innovation.

The intent: Expose the senior leadership team to how one of the world's fastest-moving industries is thinking about strategy and execution..."

MySQL for Visual Studio 2.0.2
By Alfonso Penunuri
Alfonso bligs, "The MySQL Windows Experience Team is proud to announce the release of MySQL for Visual Studio 2.0.2 m1. Note that this is a milestone release and not intended for production usage.

MySQL for Visual Studio 2.0.2 m1 is the first development release of MySQL for Visual Studio to add support for the new X DevAPI. The X DevAPI enables application developers to write code that combines the strengths of the relational and document models using a modern, NoSQL-like syntax that does not assume previous experience writing traditional SQL..."

MySQL Innovation Day
By Wei-Chen Chiu
"The MySQL Innovation Day took place on Monday, April 25, at the Oracle Conference Center in Redwood Shores, California. Jam-packed with 9 sessions delivered by Oracle's MySQL team, the event offered great opportunity for the attendees to learn the latest products and features in MySQL 5.7, including replication, security, optimizer, JSON-support, as well as the recently-announced MySQL Document Store.

We would like to thank all the attendees for participating in this event. Your enthusiasm for learning more about MySQL, through interactive discussions in each of the sessions and through sharing your own experience using MySQL, made this event even more unique and valuable for speakers and your fellow attendees.

If you missed this event or would like to review the content, you can access the presentations..."

FRIDAY SPOTLIGHT: Unbreakable Enterprise Kernel Release 4 Quarterly Update 1 is now available
By Michele Casey
Michele blogs, "We are pleased to announce the availability of the Unbreakable Enterprise Kernel Release 4 Quarterly Update 1 (UEKR4U1) for Oracle Linux 6 and Oracle Linux 7. This is the first quarterly update release for UEK Release 4 (Version 4.1.12-37.2.1) and includes driver updates and a consolidation of fixes for bugs and security issues..."
Unbeatable Scalability of SAP ASE on Oracle M7
By Parnian Taidi
Parnian writes, "The Oracle SPARC M7 platform has incredible performance and some examples of it can be found in this blog. One very interesting customer example is with SAP ASE performance and scalability. SAP Adaptive Server Enterprise (Sybase) database is used by University hospitals Leuven (UZ Leuven). UZ Leuven is one of the largest healthcare providers in Europe and provides cloud services to 16 other Belgian hospitals, sharing patient records supported by the same IT infrastructure and systems.

UZ Leuven was looking to increase the scale capacity of its SAP ASE platform to accommodate an anticipated 50% business growth in user transactions, along with added functionality of the application as more hospitals join the network. Their current load was about 80 million transactions per day for a 5 TB database..."

Top Ten Articles for last few Issues
Vol 218 Issues 1, 2 and 3; Vol 217 Issues 1, 2, 3, 4 and 5
We track how frequently each article is viewed on the web site to determine which the readers consider the most important. For last week, the top 10 articles were:

  • Oracle VM VirtualBox 5.0.18
  • Optimizing Oracle VM Server for x86 Performance (Whitepaper)
  • New Release JDK 8u91 and JDK 8u92
  • Oracle Solaris 11.3 Preflight Checker - Come Fly With Me!
  • Patch Set Updates (PSUs) for Oracle Secure Global Desktop
  • Exadata Virtual Conference
  • MySQL Community Awards 2016: the Winners
  • Meet us at OpenStack Summit - April 25-29
  • How To Determine If You Can Trust Cloud Security
  • Digital Strategy Helps Berkshire Blanket Cozy Up To Customers And Retailers In The Cloud

The longer version of this article has list of top ten articles for the last 8 weeks.

    Oracle VM VirtualBox 5.0.20
    By Simon Coter
    Simon blogs, "Oracle has released VirtualBox 5.0 Maintenance Release 20.

    This release is a major improvement which include a large number of improvements and bug fixes; between the others we can find these important and very hot items:

    • Windows hosts/guests: further fixes for latest Windows 10 builds
    • Storage: fixed a regression causing write requests from the BIOS to cause a Guru Meditation with the LsiLogic SCSI controller
    • Improved NAT Networking

    Read on for details.

    Oracle VM 3.4: ovm-info command to get details within VM
    By Simon Coter
    Simon blogs, "Continuing on the path of the first "ovm-disk" command, here you can find one new tool available for your Linux guest-vms; target of this utility, named "ovm-info", is to supply main information of the running guest on:

    • VM information, like Hostname, VM-Name, VM-Type and repository that house it.
    • CPU and Memory information (Max and used)
    • Disk information like domU device and the corresponding dom0 device (virtual or physical)
    • Network information like domU device and OVM Network configuration (id, dom0 net device and vlan-tag)
    • Other informations like H/A enabled or not, Hugepages enabled or not and actions on different operations (reboot, crash etc)

    So with the same approach of the other script, specific for detailed reports on vdisks, we can install and execute this command on our running Linux guest and obtain this information by executing this command on the guest itself:.."

    Java Technology
    Java SE Webinar Replay
    By Yolande Poirier
    Yolande blogs, "Learn how improvements to the Java platform, APIs and the Java language will help you develop innovative applications using parallel programming, integration with other languages and tools, and APIs that will substantially boost your productivity. Watch three webinar sessions from the April edition of Virtual Technology Summit..."
    Tips and Tricks for Better Applications (Video)
    By Yolande Poirier
    Yolande blogs, "How to take full advantage of Java EE and Java SE features in your web applications. In this presentation, David Blevins discussed the topic of extensibility with CDI, CDI Scopes and EJB. He explains how to use scopes in CDI, and add your own Bean types. He shows scope samples you can download and basic classes for making your own scopes. In the second part of his presentation, he explains the new Java 8 features and how to leverage them for your Java EE applications. Watch his presentation..."
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