Oracle Platinum Services Deliver Industry's Highest Level of Support Services

Oracle Platinum Services offers customers the opportunity to maximize availability on their Oracle engineered systems that are already designed and integrated to provide optimal productivity and performance. Oracle Global Customer Management trainer Chris Warticki outlines the features of Oracle's Platinum Services package, which include such support offerings as:

Remote fault monitoring with faster response times and patch deployment services to qualified customers at no additional cost
24/7 Oracle remote fault monitoring; industry-leading response and restore times; 5-Minute Fault Notification; 15-Minute Restoration or Escalation to Development; 30-Minute Joint Debugging with Development; and Update and patch deployment

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Oracle Platinum Services Deliver Industry's Highest Level of Support Services (this article)

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