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June 29, 2009
Article #21916
Volume 137, Issue 1
Section: Retail

 

With Sun, I know I can count on great support.

-- Christa Williams, Ivan Smith Furniture
 


 

Retailer Upgrades Business Analytics Software, Receives Complete ROI in Less than Two Months
With Java-Based Reporting Solution from MCM Software Solutions

Retailer Ivan Smith Furniture found working with Sun to deploy a business-analytics solution generating real-time reports not only reduced the amount of time reports needed to run from minutes to seconds, but it also cut the business' yearly licensing costs by more than $127,000 per year and provided a complete return on investment in less than two months.

The previous reporting tool, SQL*Reports, needed to be replaced by a Web-based tool that was easy to use, affordable, and secure. Ivan Smith Furniture found that leading solutions, like Cognos and SAP, were complex and costly and did not compare to JEvolution from MCM Software Solutions for total value. Developed with Java Platform, Enterprise Edition (Java EE), JEvolution is flexible and offers numerous component options. "We needed a great solution and we needed it yesterday! JEvolution knocked our socks off," says Christa Williams, network administrator at Ivan Smith Furniture. "It is easy to understand, has amazing support services, and is, quite frankly, a bargain."

Unlike competitive offerings that require six months to deploy and a price tag averaging $100,000, the new solution cost was significantly lower - including deployment and training fees - and was in production in just five days.

The software configuration selected by the retailer includes the Solaris OS, MySQL database software, and the Apache Tomcat Web server, the latter two of which are open source. Ivan Smith Furniture opted to deploy the solution on two existing Sun servers: a Sun Fire V250 and Sun Enterprise 4500, protected by SunSpectrum Gold Support. "Our Sun servers still support our needs as well today as when we first deployed them seven years ago," notes Williams. "With Sun, I know I can count on great support. On a recent support call I was put through to the engineer right away, and he solved my problem very quickly. He also gave me his direct line to call if I had any additional questions. That is 5-star service in anyone's book."

Michelle Chadwick, system operations specialist with Ivan Smith Furniture described just how this business-analytics solution from MCM Software Solutions using Sun technologies has impacted the company's inner workings:

"Previously, the buying department typed up price change notices, which were then sent out by email to all the stores many times per day, whether they stocked the merchandise or not. Employees at the store had to continually monitor email and check their inventory which was very time consuming. With an idea from a store manager and the new JEvolution software, a report was created that allows each store's manager to view every price change for that store's inventory only, thereby eliminating the need for that constant stream of emails."

Overall Business Results with this New Solution

  • A complete return on investment in less than two months
  • Yearly licensing costs sliced by more than $127,000 per year
  • Reduced time required to run reports from minutes to seconds
  • Accelerated the creation of report templates from days to less than one hour
  • Eliminated more than 30-45 minutes of work from each store per day
  • Increased insight into business information

"Given today's economy, it is imperative that your operations are running efficiently," noted Chadwick. "A tool like JEvolution from MCM Software Solutions - that is very low in cost and runs on a reliable platform from Sun - allows you to analyze your business so you can effectively combine and automate manual operations. As a result, you can save time and spend less. By keeping operating expenses down the company, the employees, and most importantly the customer will benefit from the savings."

More Information

Customer Snapshot: Retail: Ivan Smith Furniture [...read more...]

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Other articles in the Retail section of Volume 137, Issue 1:

  • Retailer Upgrades Business Analytics Software, Receives Complete ROI in Less than Two Months

See all archived articles in the Retail section.


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