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System News > Volume 116 > Issue 4 > Service >

October 22, 2007
Article #18641
Volume 116, Issue 4
Service
 

The goal of Premium Plus support is to reduce the resolution time for the customer's support issues...
 


Sun's Software Premium Plus Offering for Sun Java ES 5 and Java System Suites
Enhances Level of Customer Contact with Sun Support Staff


Sun is enhancing the existing subscription offerings for the Sun Java Enterprise System 5 (Java ES) and Java System Suites to include an optional Premium Plus level of service. Premium Plus support entitles the customer to such additional services as a Customer Focused Support Team and a Customer Advocate. [...read more...]

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