The goal of Premium Plus support is to reduce the resolution time for the customer's support issues...
Sun's Software Premium Plus Offering for Sun Java ES 5 and Java System Suites Enhances Level of Customer Contact with Sun Support Staff
Sun is enhancing the existing subscription offerings for the Sun Java Enterprise System 5 (Java ES) and Java System Suites to include an optional Premium Plus level of service. Premium Plus support entitles the customer to such additional services as a Customer Focused Support Team and a Customer Advocate.
[...read more...]
Customized news reports about Sun Microsystems. Just the news you need, none of what you don't. 50,000+ Members. 20,000+ Articles Published since 1998.