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Archived Service Articles
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11 Aug 2008
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Support for Solaris 7 Terminated [20392]
EOSL was August 16, 2008
The Solaris 7 EOL (End of Life) last ship date was August 15, 2003. Per the January 23, 2003 Solaris 7 EOL announcement the EOSL (End of Service Life) Phase 2 exit date was announced as August 15, 2008.
Per the above and per the longstanding Sun EOSL policy, upon reaching EOSL on August 16, 2008, except through custom agreements, all support for Solaris 7 will terminate. SunSpectrum and Solaris subscriptions will no longer include Solaris 7 support. Support calls regarding Solaris 7 will no longer be accepted and all patch access for Solaris 7 will terminate.
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04 Aug 2008
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Solaris 8 Vintage Patch Service [20332]
No Solaris 8 patches After April 1, 2009 without this service
As of April 1, 2009, the Solaris 8 Operating System (Solaris OS) will enter Phase 2 of its End of Service Life (EOSL), after which customers whose systems are running the Solaris 8 OS will no longer be able to receive patches -- including security patches -- developed after this date unless they purchase the Solaris 8 Vintage Patch Service.
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19 May 2008
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April 1st, 2009 Will End the Service Life of Solaris 8 [19985]
Vintage Support Plan to be Extended to Solaris 8 Operating Systems
With the Solaris 8 Operating System's (Solaris OS) end of service life less than a year away (April 1, 2009), customers are trying to prepare for their next move. One option will be to sign up for a Vintage Support Plan that Sun purportedly will be offering.
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19 May 2008
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Virtualization Architecture and Implementation Services [19636]
Eases Planning, Design and Deployment of Virtualization Technology
Sun is adding two new services to its consulting portfolio: the Sun Virtualization Architecture Service, which is designed to help customers choose the appropriate virtualization technology; and the Sun Virtualization Implementation Service, which will help reduce risk and speed deployment of a physical-to-virtual server environment.
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04 Feb 2008
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New Features for Sun Software Service Plans and Software Subscriptions [19381]
New ERP System Introduces Service and Asset Attach Items
A new ERP System is being implemented by Sun to simplify and improve efficiency, the company reports. Effective January 28th, this new system is offering new Service Items, previously known as Service Part Numbers, and Asset Attach items for Sun Software Service Plans and software subscriptions.
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04 Feb 2008
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Enterprise Installation Services, System Performance Packs for Sun Blade 6048 [19385]
Additional Hardware Discount Allowance Can Be Applied
Sun's Enterprise Installation Services (EIS) and System Performance Packs have been extended to the Sun Blade 6048 Modular System. This compute-dense blade server provides 48 server modules with up to 768 processing cores, and provides the highest I/O throughput per chassis at 30.72Tbps.
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29 Oct 2007
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Sun Message Security Solution for Brightmail Software [18805]
Now Available for Sun Fire T2000 and Sun Fire T5120 Servers
The Sun Message Security Solution for Symantec Brightmail Software is now delivered by the Sun Customer Ready program for the Sun Fire T2000 (UltraSPARC T1) and the Sun Fire T5120 (UltraSPARC T2) servers.
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29 Oct 2007
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IDC Report on Sun Developer Services Portfolio [18883]
An Item-by-item Review
If you've ever wondered about the scope of the Sun Developer Services Portfolio the answer is here in Darren Bibby's IDC white paper "Sun Developer Services Portfolio: The Whole Story," which reviews and analyzes Sun’s portfolio of developer support services.
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22 Oct 2007
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Sun Reprices StorageTek 9900 Software Service Plans [18638]
Both Standard and Premium Plans Included in Change
Sun is repricing its Sun StorageTek 9900 Software Service Plans and passing the savings on to customers. Both the Standard and Premium Sun Software Service Plan contracts for the Sun StorageTek 9900 software are included in the repricing.
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22 Oct 2007
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Sun's Software Premium Plus Offering for Sun Java ES 5 and Java System Suites [18641]
Enhances Level of Customer Contact with Sun Support Staff
Sun is enhancing the existing subscription offerings for the Sun Java Enterprise System 5 (Java ES) and Java System Suites to include an optional Premium Plus level of service. Premium Plus support entitles the customer to such additional services as a Customer Focused Support Team and a Customer Advocate.
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