System News
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Archived Features Articles
24 Feb 2016
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Big Thoughts on Big Data [50215]
What's Next for Customer-Centric Organizations?

Jeb Dasteel blogs, "Big data done right can deliver unprecedented operational and performance insights as well as provide a springboard for true innovation for industries across the board -- from financial services to higher education. As such, making the most of big data is at the forefront of business executives 'to-do' lists -- it's one of the areas that our customers ask us about most often..."
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22 Feb 2016
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5 Steps To Start Your IoT-Enabled Service Strategy [50220]
By Daniel Foppen, Senior Principal Product Manager, Oracle Service Cloud

Daniel writes, "There is plenty of buzz around the Internet of Things (IoT). There will be over 25 billion connected things by 2020. Soon we will be coming across hundreds of connected devices in our homes, at work and on the street. The IoT is changing our lives. This is exciting of course, but for many service professionals the question of how to actually start leveraging the IoT is not that easy. Yes, we know there is a lot of devices that are connected - more every second - but how does the head of customer care actually set up an infrastructure that allows them to reap the benefits of IoT? As we are in the industry of delivering customer service experiences, we will focus on helping define a simple 5 step framework to start an IoT enabled customer service strategy.

So why IoT Enabled Service?..."
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09 Feb 2016
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Executive interview: Oracle's cloud chief on why suites win [49843]
Computerweekly, February 9th, 2016

"CEOs are looking at how consumer expectations are changing. The board of directors has approved a digital model for the business, but the IT this will require is not there.

Shawn Price, senior vice-president of cloud at Oracle, says the challenge for many businesses is that modern applications need to be enabled for social media and mobile access.

But, according to Price, ERP does not understand individual records, payment processing or e-commerce..."
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08 Feb 2016
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The Surprising Economics of Engineered Systems for Big Data. [49851]
An ESG Whitepaper

When to use Engineered Systems and when to follow a "do-it-yourself" approach for your Big Data Infrastructure?

Read this ESG whitepaper: "The Surprising Economics of Engineered Systems for Big Data."
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03 Feb 2016
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Digital Transformation Becomes Mainstream: Profit Magazine 2016 Trends [49635]
By Jim Lein

"Being 'trendy' isn't always a good thing, especially if that's not your style. But when it comes to business, being behind on the times is an almost certain recipe for disaster.

By now, you might be sick of the buzzwords 'Digital Transformation' and/or 'Disruption'. Call them what you want but nothing has changed in 2016 except the innovation associated with those two buzzwords..."
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02 Feb 2016
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How a Spin-Off Spun Up Laser Fast [49640]
Forbes, February 2nd, 2016

"Every corporate spin-off is complex in its own right, but when financial high-wire acts meet national security, that complexity ratchets up to ten.

That was the case when optical communications technology company JDSU decided to split itself in two. One of the newly formed companies, Lumentum, consolidated the former JDSU high-speed optical communications products for telecom, data, and laser solutions for materials processing, into a new standalone business. Lumentum's product exports are highly regulated by the US and countries around the world because of their potential military uses. Rather than use JDSU's old trade management software to manage the compliance aspects of the business, executives decided to try something new..."
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