The new SunSpectrumSM Enterprise Service Plan for enterprise customers provides one support contract for all Sun hardware and software at a single, low price. The goal is to simplify management for the customer. Customers also have the option of support for hardware from other vendors.
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The new SunSM Connection Inventory Channel is a free service for Sun customers to organize, group and report on inventories online. Multiple libraries can be managed online or exported in XML format to third-party products.
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SunSM Connection Service comes in three versions: the Update Manager, a web-hosted application and a customer satellite infrastructure. With Sun Connection, you can monitor the SolarisTM Operating System (Solaris OS) and Linux. You can provision new systems and manage updates.
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Participate in the development and improvement of Sun products and services by joining the Sun Advisory Panel. Not only do panel members help direct future technology through surveys, discussions and other programs, they also earn points that can be redeemed for merchandise, gift cards or given as a charitable donation.
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When updating your data center, it is important to maintain operational control. Since this can be quite demanding for many organizations, Sun has developed a solution - the SunSM Interim Operations Management service, which offers short-term on-site management of your data center's IT operations.
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Sun customers now have access to Multivendor Support (MVS) as a stand alone service and as a support module within a SunSpectrumSM Enterprise Service Plan to support their IT environments.
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