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Archived Service Articles

04 Feb 2008

New Features for Sun Software Service Plans and Software Subscriptions [19381]
New ERP System Introduces Service and Asset Attach Items

A new ERP System is being implemented by Sun to simplify and improve efficiency, the company reports. Effective January 28th, this new system is offering new Service Items, previously known as Service Part Numbers, and Asset Attach items for Sun Software Service Plans and software subscriptions.
(Get More Information . .)

04 Feb 2008

Enterprise Installation Services, System Performance Packs for Sun Blade 6048 [19385]
Additional Hardware Discount Allowance Can Be Applied

Sun's Enterprise Installation Services (EIS) and System Performance Packs have been extended to the Sun Blade 6048 Modular System. This compute-dense blade server provides 48 server modules with up to 768 processing cores, and provides the highest I/O throughput per chassis at 30.72Tbps.
(Get More Information . .)

29 Oct 2007

Sun Message Security Solution for Brightmail Software [18805]
Now Available for Sun Fire T2000 and Sun Fire T5120 Servers

The Sun Message Security Solution for Symantec Brightmail Software is now delivered by the Sun Customer Ready program for the Sun Fire T2000 (UltraSPARC T1) and the Sun Fire T5120 (UltraSPARC T2) servers.
(Get More Information . .)

29 Oct 2007

IDC Report on Sun Developer Services Portfolio [18883]
An Item-by-item Review

If you've ever wondered about the scope of the Sun Developer Services Portfolio the answer is here in Darren Bibby's IDC white paper "Sun Developer Services Portfolio: The Whole Story," which reviews and analyzes Suns portfolio of developer support services.
(Get More Information . .)

22 Oct 2007

Sun Reprices StorageTek 9900 Software Service Plans [18638]
Both Standard and Premium Plans Included in Change

Sun is repricing its Sun StorageTek 9900 Software Service Plans and passing the savings on to customers. Both the Standard and Premium Sun Software Service Plan contracts for the Sun StorageTek 9900 software are included in the repricing.
(Get More Information . .)

22 Oct 2007

Sun's Software Premium Plus Offering for Sun Java ES 5 and Java System Suites [18641]
Enhances Level of Customer Contact with Sun Support Staff

Sun is enhancing the existing subscription offerings for the Sun Java Enterprise System 5 (Java ES) and Java System Suites to include an optional Premium Plus level of service. Premium Plus support entitles the customer to such additional services as a Customer Focused Support Team and a Customer Advocate.
(Get More Information . .)

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